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The WMS that runs BigArena.
Rent it, or join our partner network.

20 million+ shipments. Delivery across Europe. 40+ couriers. The warehouse system we built for our own operations and have used since 2019. Rent it under the BigArena brand, or run your warehouse on it as part of the BigArena Partner Network.

20M+
Shipments handled
24
COD countries
40+
Courier integrations
BigArena WMS - multi-aisle bins picking zone Operator picking with handheld scanner Per-order labelling station Barcode-tracked inventory · FEFO ordered
8 warehouses in 7 countries700+ client companies20M+ shipments since 201940+ courierssame-day dispatch for orders by 14:00

What is BigArena WMS Pro?

BigArena WMS Pro is the cloud Warehouse Management System (WMS) we built for our own e-commerce fulfillment operations and have used in our own warehouses since 2019. There are two ways to work with it, and they are two separate models:

When you rent it, the same engine serves two audiences: e-commerce operators who want clean order flow, accurate inventory and faster picking on top of Shopify / WooCommerce / Magento / PrestaShop / OpenCart / Cloudcart, and 3PL & fulfillment companies running multi-warehouse, multi-tenant operations with a separate account for every client.

Integrations with 40+ couriers across Europe (DHL, FedEx, GLS, Hermes, Speedy, Econt, Packeta, Colissimo, PostNord, Cargus, FAN Courier, SameDay, Nova Poshta and more) and 40 integrations (e-commerce platforms, marketplaces, invoicing). Your ERP or accounting system connects via API; ERP integrations are set up per project.

Rent the WMS
under the BigArena brand.

Model 1: you rent WMS Pro on a flat monthly fee and run it under the BigArena brand. One engine, two rental paths: pricing and capacity scale with the kind of operation you run.

For e-commerces & wholesalers

You run an online store,
a wholesale operation, or both.

Single or multi-warehouse. 1-3 storefronts on Shopify / Woo / Magento / Presta - or none, if you ship pallets to B2B clients only. Retail-only, wholesale-only, or both modes at once from a single inventory pool: same SKU can leave as a single parcel today and on a pallet tomorrow.

  • 1-3 store connections + B2B order import
  • Single-parcel and pallet shipping flows
  • 3-4 user accounts included
  • Mobile picking + courier handover
  • Returns + claims + cycle counting
  • Lot & batch tracking · FEFO picking · expiry alerts
  • Labels printed on demand per order · by destination country & language
  • Built-in reports & basic analytics
+ 25 more features included - see Capabilities ↓
From€599/ month

100% accuracy.
Live from our floor.

28 seconds inside the warehouse WMS Pro was built for. Every coloured bin you see is a tracked location. Every barcode on every shelf hits the same engine you'll be renting.

100% inventory accuracy Per-bin barcode tracking Mobile-app picking routes Packing video for 96% of orders

Real screens.
Live from our panel.

Every screenshot below is a working page in our panel - used daily in our own warehouses.

/panel/dashboard
WMS Pro dashboard screenshot - orders, cash on delivery, delivery rate and orders that need attention
Dashboard · orders, COD, delivery rate, actions
/panel/orders
WMS Pro orders panel screenshot - orders from all stores in one queue with status, courier and payment
Orders · all stores in one queue
/panel/inventory
WMS Pro inventory panel screenshot - live stock per SKU with batch tracking, FEFO order, ATS limits and stockout-days alerts
Inventory · live stock by SKU, batch, FEFO order, ATS limits, stockout-day alerts
/panel/inbounds
WMS Pro inbound deliveries screenshot - expected and processed dates, SLA, discrepancies and batches
Inbounds · SLA, discrepancies, batches
/panel/orders/returned
WMS Pro returns panel screenshot - returned orders with claims, exchanges and failed deliveries
Returns · claims, exchanges, failed deliveries
/panel/inventory
WMS Pro inventory screenshot - warehouse filter with all BigArena warehouses
Inventory · filter stock by warehouse
/panel/bundles
WMS Pro bundles and kits screenshot - component reservation and automatic stock deduction
Bundles & kits · component reservation, auto-deduction
/panel/instructions
WMS Pro instructions and claims screenshot - per-order operator notes and standard operating procedures
Instructions & claims · per-order operator notes
/panel/restock
WMS Pro restock planning screenshot - seasonality-aware demand forecast and suggested reorder quantities
Restock planning · demand forecast and reorder quantities
/panel/couriers
WMS Pro report screenshot - share of orders by courier
Couriers · 40+ couriers, your customer chooses at checkout

Everything a real warehouse
needs - nothing it doesn't.

Forty-plus features grouped into the six things that actually move the needle. Full feature inventory inside each pricing tier below.

Order flow & returns

Multi-channel order ingestion → smart routing by warehouse, weight and courier priority → bulk shipping → returns & claims with defective-item separation. The full lifecycle, automated.

  • One-click integration with Shopify, Woo, Magento, Presta, OpenCart, Cloudcart + ERP
  • Bulk order ship · packing by courier priority
  • Labels printed on demand per order - by destination country, language & carrier format
  • Auto-sync order statuses back to the source store
  • Defective items separated & tracked from intake
  • Force-cancel orders even after pick has started

Inventory by location, lot & expiry

Exact bin location, lot & batch tracking with FEFO picking, expiry alerts, backdated stock, low-stock thresholds and product reservations against pending orders. Full audit trail per SKU.

Mobile picking & packing

Operator-grade mobile app with optimised picking routes, barcode scanning and zero-error confirmations at every step.

QC video per order

Packing station recording attached to the order (96% of orders are recorded). Proof for damage claims and chargebacks.

Reports & analytics

Operational + employee + courier performance, segmented by country, channel, company and account.

Client portal under the BigArena brand

Your tenants log into the BigArena client portal. In the BigArena Partner Network the name can be joint: "Your company by BigArena" or "BigArena by your company".

The six cards above are the headline buckets - but the engine ships with 40+ named features grouped underneath. Lot & FEFO picking, dynamic slotting, kitting, cycle counting, packing-material stock counts, weight & dimension recalculation, custom workflows per tenant, location management, claimed-orders mgmt, employee performance tracking, force-cancel after pick, video recording, packing by courier priority, custom invoices & generic labels, audit trail per SKU - and many more.
See full feature list per tier ↓

Two bonus engines.
Operators play. KPIs climb.

WMS Pro ships with two scoring systems wired into every action - an individual leaderboard rewarding the day's MVPs, and a collective on-time bonus pool shared across the whole team. All point values, tiers and payouts are configurable per tenant. Operators chase points. Throughput climbs. The maths runs itself.

System 1 · Individual leaderboard

Today's MVPs.

Example, fictional data
B
Operator B
412
€120
A
Operator A
487
€250 / month
C
Operator C
368
€75
Point rules - fully configurable per tenant
Pick · 1 unit / location+1.00
Pick · 20 units same loc+√20 ≈ 4.47
Pack · first scan+1.50
Pack · subsequent scan+0.40
Wrap · plastic bag+0.20
Wrap · bubble film+0.70
Wrap · stretch film+0.60
Idle > 3 min during shift−0.10 / min
System 2 · Collective on-time pool

All hands. One KPI.

Example, fictional data
95%

Shipments handed to courier on time.

200,000 shipments tracked across the month - 190,000 went out before cutoff. Every order earns or loses points depending on how it lands against the courier's daily cutoff.

✓ Same day · before cutoff
+1
190,000
+190,000
⏱ Same day · after cutoff
−2
5,500
−11,000
Late · 1 working day
−4
3,800
−15,200
Late · 2 working days
−8
700
−5,600
Late · 3+ working days
−9 to −11
0
0
Monthly bonus pool (example)
€9,492
158,200 net points × €0.06 / point · split across all 28 staff (warehouse + office)
Avg / FTE
€339
If 100% had shipped before cutoff → pool would've been €12,000
Late shipments cost the team −€2,508 in bonus this month (−21%) · that's €90 per FTE left on the table. Operators see this - and pack faster next month.
−21%
Bonus lost

96% of orders
packed on video.

WMS Pro records packing on video for 96% of orders - top + side angles, timestamped, stored against the order ID. Customer disputes a missing item or wrong product? Pull the recording and resolve it with the packing video.

96% of orders on video Disputes resolved with the packing video Chargeback recovery Operator training material Stored against order ID

Catch the issue, fine the operator - without leaving the order.

The packing video isn't just for customer disputes. Open any order, watch the recording, see something off - issue a fine to the responsible operator in two clicks. The system auto-detects who packed the order from status history; you can also assign manually.

  • Duplicate SKU scan
  • Negligent packing
  • Disorganized packing table
  • Wrong courier label
  • Missing invoice
  • Late handover
  • Damaged product
  • Other rule violation

Every fine is logged against the operator profile - feeding directly into the individual leaderboard from the gamification section above.

Connect everything
you already use.

If your courier or storefront isn't listed, tell us on the first call: new integrations are set up per project, and the timeline is agreed on that call.

Already on an ERP? We plug straight in.

WMS Pro connects via API to your ERP, accounting or in-house system: orders flow in, inventory and statuses flow back. ERP integrations are set up per project, and the scope is agreed on the first call.

E-commerce platforms 6 native + custom API

Shopify
Magento
WooCommerce
PrestaShop
OpenCart
Cloudcart
ERP systems
REST API + webhooks

Courier integrations 40+ couriers · 22 shown

DHL
FedEx
TNT
PostNord
GLS
Hermes
Packeta
Speedy
Econt
Colissimo
ColisPrivé
Spring
Express
Bex
Slovak Parcel Service
FAN Courier
Cargus
SameDay
Nova Poshta
ELTA Courier
ACS
Geniki Taxydromiki
→ Not listed?
Ask us

Honest math.
Rough indicator only.

No hyped percentages. Where WMS Pro pays back depends mostly on how diverse your SKU catalogue is and how many warehouses or channels you run - not just order count. Slide your numbers, see how the value shows up at your scale.

Where the value actually comes from: with many SKUs (500+) the picking-time savings dominate. With few SKUs the value lands in accuracy, multi-channel visibility and routing - not picking speed. Our quality-scanning process adds operator time at the station but saves multiples downstream (chargebacks, mis-ships, returns). For an exact figure on your setup, talk to us.
5,000 orders
500 SKUs
4 FTE
ROI status
Pays back
Mid-scale operations recover the WMS fee through fewer mis-ships + faster onboarding of new staff.
Estimated hours saved / month
~80–140 h
Range - depends on SKU diversity. Above ~500 SKUs picking speed gains are real; below ~100 SKUs gains are minimal (but accuracy still wins).
Where the gain lands
Picking speed +
accuracy
Multi-channel inventory visibility, fewer mis-ships, faster ramp-up for new operators. Quality scanning adds station time - pays back downstream.

Four steps
to go-live.

No multi-quarter implementation projects. No "consulting hours" line item. We follow a 4-step playbook. The exact length depends on whether you have an ERP that needs custom integration on its side.

01

Discovery & setup plan

30-60 min discovery call. We map your storefronts, couriers, SKUs, warehouses and tenant / ERP structure. You get a written setup plan; the timeline is set per project and agreed on that first call.

02

Setup & data import

We provision your tenant, configure couriers and storefronts, import SKUs and historical orders. ERP wiring starts here - duration depends on your IT side. Your team is trained on the system.

03

Pilot run

Live orders flow through the new system in parallel with your current process. We watch errors and tune routing rules. ERP back-and-forth tested under real volume.

04

Full cutover

Old system off, WMS Pro on. Software updates reach you automatically.

Humans, expertise
& an extra revenue stream.

Renting WMS Pro isn't a login you'll never speak to anyone about. It includes hands-on onboarding at your site, daily support from our team, and an optional Print on Demand add-on for 3PL operators.

Operator picking on warehouse floor - onboarding alongside our team

Hands-on onboarding

We come to you. You come to us.

No "here's a video, good luck" handoff. Real humans on real warehouse floors during go-live.

  • We travel to you for the setup: floor flow, operator training and the first live shifts
  • Your admin and warehouse leads can visit one of our warehouses and see WMS Pro running on a real production floor
  • Written runbooks and a video library from day one
Daily support team member at the BigArena office

Daily support

Humans, not just docs.

Support from the people who run the same system in our own warehouses every day.

  • Email and scheduled calls
  • Software updates reach you automatically
Per-order label being applied at packing station

Add a Print-on-Demand revenue stream

Optional add-on, especially for 3PL operators

Add Print on Demand to your warehouse. The WMS Pro workflow handles per-order colour labels end to end, and we bring the hardware plus our operational know-how.

  • Full Print on Demand workflow on the same engine: pick → print a colour label (153x68 mm) per order in the destination language → apply → pack → ship
  • We help you choose the printers and applicators
  • Our Print on Demand know-how transferred: we run Print on Demand from our warehouses in Slovakia and Bulgaria
  • Opens a new business segment: Print on Demand for supplement, cosmetics and other brands
Add-on contract · standalone discovery call · pricing scoped to your operation

All flat-fee.
No per-order surprises.

Rental pricing for WMS Pro. Pick the tier that fits your scale. No ramp pricing, no per-order overage, no hidden module fees. Annual saves 10%.

Monthly Annual −10%

For e-commerce operators

Single or 2-warehouse setup, 1-3 storefronts, in-house team.

WMS

Starter

€599/ month
3
User accounts
10
API calls / sec
2
Store connections
Order flow & returns 8 features
Inventory & batches 6 features
Picking & packing 7 features
Reports & API 5 features
Custom workflows 5 features

For 3PLs & fulfillment companies

Multi-warehouse, multi-tenant requirements.

3PL WMS

Fulfillment

€2,000/ month
5
User accounts
10
API calls / sec
5
Store connections
Multi-warehouse routing core
Per-tenant accounts & reports 8 features
Inventory + reservations 9 features
Bulk shipping + courier priority 7 features
Reports + employee analytics 7 features

All prices in EUR · Excl. VAT · Annual prepay saves 10% · No setup fee · Cancel any time after 90 days

Join the partner network
with the BigArena brand.

Model 2: run your warehouse on the same WMS and client panel as every BigArena warehouse, as a BigArena location in the BigArena Partner Network. You get everything in the partner program: the software, our way of working and a place in a network of 8 warehouses in 7 countries.

WMS and client panel

Our own WMS and client panel, with two-way real-time integration to your clients' shops, stock predictions and automatic invoicing of fulfillment, couriers and packing.

A strategy for your country

A market plan built with you: which clients to target, which services to start with and how to grow.

Warehouse layout

Layout design, zones and flows, and the full list of what to buy and where it goes. Buying and fitting the equipment is on your side.

Couriers, cash on delivery, training

Courier setup and cash on delivery, run the way we run them with 40+ couriers. Your team is trained on our receiving, picking, packing, returns and client service processes.

Your warehouse in every client's panel

Your warehouse shows as a BigArena location in your country in every BigArena client's panel. Our merchants who need your country can store and ship from you, and your clients can use our warehouses.

Support that stays

We travel to you for the setup and keep coming after launch. New WMS and panel features reach you automatically, and what we build for our warehouses, you get.

For established logistics, retail and industrial groups, not for single online shops. Clients we exchange run on internal partner prices both ways, and each side sets its own margin.

See the partner program →

See the software your warehouse runs on

Dashboard. The client dashboard: delivery rate, today’s orders, cash on delivery and what needs attention.
Inventory. Stock in every warehouse of the network, expiring batches and restock planning.
Orders. Every order with its status, courier and cash on delivery, down to the packing video.

Real BigArena client panel with demo data. Narrated walkthroughs with English subtitles.

Become a fulfillment node
in the BigArena network.

Part of the partner model. Partners in the BigArena Partner Network (especially 3PLs) get optional access to BigArena's marketplace platform + distribution layer: host producers' inventory, serve our 700+ client companies and earn on every order routed through your floor. Print on Demand runs from our warehouses in Slovakia and Bulgaria.

Side 1 · Producer

Producers & brands from anywhere in the world

A producer - based anywhere in the world - of supplements, cosmetics or any other goods wants more European reach without setting up EU warehouses themselves. Often the strongest fit is brands outside Europe looking to enter the market via your floor. They send pallet inventory to your warehouse via BigArena's marketplace.

  • Stores inventory at your warehouse, closer to European end-customers
  • Reaches our 700+ client companies without 1-on-1 sales
  • Print on Demand: colour label 153x68 mm printed per order in the destination language (Slovakia and Bulgaria warehouses)
  • Labels on Demand: small black & white info/composition label printed while packing, in every warehouse (74x47, 38x25, 50x30 mm, A4, A6, PDF upload in the panel)
  • Single contract with BigArena
→
Side 2 · You (BigArena partner)

Your warehouse becomes a fulfillment node

BigArena routes orders to you. You pick, label, pack and ship as a BigArena location. Same WMS Pro engine, three new revenue streams.

  • Storage of producers' inventory on your floor: free for producers until June 2027, after that they pay the warehouse where the goods are stored
  • Pick-pack-ship fees per order routed to your floor
  • Labelling per unit (Labels on Demand)
  • Run on the same WMS Pro engine - no new system to learn
→
Side 3 · Retailers & Dropshippers

Online stores & dropshippers across Europe

A retailer or dropshipper adds the producer's SKU to their store with one click. BigArena routes their orders to your warehouse for fulfillment.

  • 700+ client companies already work with BigArena
  • One-click product listing - no per-deal negotiation
  • Labels in their customer's language (Print on Demand or Labels on Demand)
  • Faster delivery thanks to your geographic positioning

Three new revenue streams from one partnership

The WMS your warehouse runs on as a partner becomes the foundation of a new business segment: storage, fulfillment and labelling, without you sourcing producers, retailers or dropshippers. We do the marketplace orchestration. You do what your warehouse already does.

+ Storage + Fulfillment + Labelling

Partner program eligibility is checked on the first call · You decide which producers and retailers you take on.

FAQ.

Why rent BigArena's WMS instead of building or buying SAP / NetSuite / ShipBob?

Speed and fit. We rent you the same engine running our own ops, on a flat monthly fee. You stay in control of your warehouses, your couriers and your customers.

How is our data handled? GDPR? Backups?

Data is handled under GDPR. Hosting, backups and the data processing agreement are set out in the contract, so bring the questions your compliance team has to the first call.

What happens if my courier or storefront isn't on your integrations list?

Tell us on the first call and send the API documentation. New integrations are set up per project, and the timeline is agreed on that call. The 40+ couriers and 40 systems (platforms, marketplaces, invoicing) already integrated cover most cases.

Can I cancel? What's the contract structure?

Standard contract is month-to-month after a 90-day initial period (covers your setup investment on our side). Annual prepay gives you a 10% discount. No long lock-ins, no auto-renewal traps.

When I rent the WMS, do my clients see "BigArena"?

Yes. We offer the WMS only under the BigArena brand: your clients log into the BigArena client portal. We do not rent it out under another company's brand alone. In the BigArena Partner Network the name can be joint, for example "Your company by BigArena" or "BigArena by your company".

How does it integrate with my existing accounting / ERP?

It connects via API, with webhooks for events such as order shipped, returned, claim opened or low stock, so your accounting can pick them up automatically. ERP integrations are set up per project and agreed on the first call.

Do you train my team or do I have to figure it out?

We train you. We travel to you for the setup and train your admin and warehouse staff during onboarding, with a video library and written runbooks. After launch, support stays on email and scheduled calls.

What does the mobile picking app run on?

Picking, scanning, packing confirmation and exception flagging run in one mobile app. Which handhelds or phones fit your floor is checked during the setup.

WMS vs ERP - what's the difference, and do I need both?

An ERP (Enterprise Resource Planning) is a business-wide system covering finance, HR, procurement, sales and high-level inventory. A WMS (Warehouse Management System) is a specialised tool for the warehouse floor: picking, packing, shipping, receiving, location-level inventory, mobile barcode workflow. Most operations need both, with the WMS feeding inventory and order-status data back to the ERP in real time. BigArena WMS Pro connects to your ERP via API; the integration is set up per project.

How do I choose the right WMS for my e-commerce or 3PL?

Buyers typically evaluate WMS systems on five axes: (1) warehouse complexity (single vs multi-site), (2) order profile (B2B case/pallet vs e-commerce each-pick), (3) integration breadth (your storefronts + couriers + ERP), (4) execution maturity (the vendor's own track record), and (5) implementation risk (time to go-live, training quality, support ramp). BigArena WMS Pro hits all five - multi-warehouse from day one, parcel + pallet flows side by side, 40+ courier and 40 platform, marketplace and invoicing integrations and 20M+ shipments through our own ops. Book a demo for a tailored fit assessment.

Can we use the BigArena WMS in our own warehouse?

Yes, in two ways. You can rent it under the BigArena brand (see pricing above), or join the BigArena Partner Network: your warehouse runs on our WMS and client panel, the same system as every warehouse in the network, and appears as a BigArena location in your country. The program is for established logistics, retail and industrial groups. Details on the partner program page.

What do partners get besides the software?

A market plan for your country, the warehouse layout design and equipment list, automatic invoicing, the offer generator our sales team uses, courier and cash on delivery setup, and training for your team on our processes. We travel to you for the setup and stay involved after launch, new features reach you automatically, and your warehouse appears in the panel of every BigArena client, so merchants can use your warehouse and ours.

Stop managing on old systems or outdated ERPs.

Switch to the professional WMS that has run our own warehouses since 2019. 30-min demo, no prep needed. We'll walk you through your warehouse setup, recommend a tier or the partner model, and agree the timeline on the call.