Fulfillment

Advantages of the fullfillment service

The term "fulfillment" comes from the English language and is the process of storing, packing and processing online store orders by a logistics partner.

Outsourced logistics is a suitable service for both start-ups and online stores with years of experience that want to optimize their time and costs.

What is the cost of this type of activity in Bulgaria?

The fees for fullfilming are divided into several different categories.

Pallet area: When receiving items in our warehouse, we measure them, and afterwards the software automatically calculates the space it will take up. As the items are sold, the occupied volume drops. To avoid paying for air, the warehouse fee is formulated on a daily basis by software, without human intervention.

Packing area: It is constructed of stacking shelves with special sections where each unique item occupies its own position. Each one of them is paid and has a barcode that ensures the prevention of packing errors.

Packaging fee: Varies according to the average number of shipments you make per month. And best of all, you only pay this fee when you have shipments.

Delivery: Thanks to the huge volume of shipments we realize every day, working with us you will get the maximum discounts on courier rates, both for Bulgaria and Europe.

What are the advantages of Fulfillment services?

Expanding business into new countries.

Getting your business into as many countries as possible is a great opportunity. Many online retailers struggle due to lack of time to research markets and get good shipping prices. With our fulfillment offerings, you'll be able to sell all over the world while we store, ship, and track every single shipment.

Storage of products

We have a modern class "A" warehouse where your inventory will always be well organized and you can check your stock in real time, even over the phone.

Accepting and processing orders

As mentioned above our fulfilment service is suitable for both start-ups and established online retailers. Why?

For advanced online sellers - with the huge volume of shipments, the quality and speed of fulfillment drops, and this leads to loss of customers. This is where our role is very important for reputation and attracting long-term loyal customers.

Receiving and processing returned packages

In addition to shipping and warehousing your products, we also accept and process returned orders. We will make sure that if a customer returns a shipment we notify you, process and return the items to stock as quickly as possible.

Beginners certainly get by with processing their orders, but they cannot get courier discounts like we can give them, regardless of the number of shipments they realize. This is a great reason for them to start partnering with us right from the start.

Shipping orders and working with couriers

BigArena Fulfillment Center works with trusted couriers from around the world. No matter where in the world you ship to, your packages will be tracked.

Additional accompanying activities

Call center – Order confirmation by phone is a useful service as it reduces the percentage of returned shipments.

Digital Marketing – Thanks to our years of experience in online marketing, we still maintain a team of specialists who know how to not just advertise, but sell online.

Business Consultation – No matter what questions you have, we're here to answer. We offer in-person and online consultations with advance appointments.

Our biggest advantage over other fulfillment centers in the country is our custom warehouse software.

The more automated the processes are technologically, the higher the quality of service. All our efforts are exactly in this direction.