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Open a fulfillment center with BigArena

Strategy, warehouse plan and equipment specification, software and know-how from a company that has shipped 20M+ parcels since 2019. Your warehouse joins the BigArena Partner Network and appears in one panel, next to every warehouse in the network.

For established logistics, retail and industrial groups. Not for single online shops.

Picking zone with labelled bins in a BigArena warehouse
BigArena warehousePicking zone

8 warehouses in 7 countries (Valencia opens in December 2026, Albania in early 2027)700+ client companies20M+ shipments40+ courierscash on delivery

Built for groups that already move goods

You have the site, the capital or the clients. We bring the way of working we use in every BigArena warehouse. These are the six things we look for in a partner.

  • An established logistics, retail or industrial group, with financial standing.

  • E-commerce clients, or access to them.

  • A site, or a plan to have one.

  • A dedicated manager for the center, not a side project.

  • A board-level sponsor.

  • Willingness to follow one operating standard.

Selling online and need fulfillment for your own shop? That is our fulfillment service.

Everything ready, from day one

Each new BigArena warehouse opened on the same model you would use. You get that model as one package, with the people who built it.

StrategyMarket plan

Which clients to target, which services to start with and how to grow. Built with you for your country.

WarehouseLayout design and equipment specification

Warehouse layout, zones and flows, and the full list of what to buy and where it goes. Buying and fitting the equipment is on your side.

SoftwareWMS and client panel

Our own WMS and client panel, with two-way real-time integration to your clients' shops and stock predictions.

BillingAutomatic invoicing

Fulfillment, couriers and packing are invoiced by the system, with invoices and credit notes. You set prices, fuel and other variables, and add amounts by hand.

SalesOffer generator

The tool our sales team uses for fulfillment offers, adapted to your prices.

DeliveryCouriers and cash on delivery

Courier setup and cash on delivery, run the way we run them with 40+ couriers. The end customer picks the courier.

PeopleProcesses and training

Receiving, picking, packing, returns and client service. Your team is trained on the processes we use every day.

Aisle with shelving and stock in a BigArena warehouse
Planned for e-commerceShelving, picking and packing zones in one of our warehouses
Warehouse operator picking an order with a scanner
Picking with scanners
BigArena warehouse operator at the shelves
Trained warehouse teams
Book a partner call

One panel, every warehouse in the network

Your warehouse runs inside our WMS as a BigArena location in your country. It is one system for every client in the network.

  • Every BigArena client sees your warehouse in their panel, as a location in your country, with its stock.
  • Stock in Plovdiv and stock in your warehouse show together, in one view.
  • Your location is visible even when it holds no stock. A client can send goods to you at any time.
  • Your own clients get the same panel and see all our locations too.

A separate installation is possible, but we do not recommend it. Clients cannot move between warehouses, the network does not work for you, and clients who do not know us can leave for another fulfillment provider.

Warehouse selector in the BigArena client panel listing all 8 warehouses

Real BigArena client panel with demo data: warehouse selector. It lists all 8 warehouses: Plovdiv, Šimanovci, Sofia (Bozhurishte), Kostolné Kračany, Oradea (Bihor, Borș), Katerini, Valencia (opens December 2026) and Albania (opens in early 2027). A partner warehouse is added to the same list.

Two-way real-time integrationstock predictionsautomatic invoicing of fulfillment, couriers and packing

See the software your warehouse runs on

Every warehouse in the network works in this WMS, and every client, yours and ours, sees it through the same panel.

Real BigArena client panel with demo data. Click a screen to enlarge it.

We start with you, and we stay

We travel to you, keep improving the operation with you and share everything new we build.

Show

Support

We maintain and develop the operation with you, before and after launch.

  • We travel to youOn site for the setup, and we keep coming after launch
  • We keep improving with youThe operation develops together with your business
  • Software updatesNew features of the WMS and panel reach you automatically

Innovation

What we build for our warehouses, you get.

  • Print-on-demand labelsFor food supplements and cosmetics, and labels in the destination language when the brand has no translation
  • BigArena MarketsMerchants sell slow-moving stock to other merchants, or add partner products and pay after the sale
  • Printing on demandInvoices, packing slips and brochures with custom text and rules
  • Secured zoneFor goods over €1,000, with controlled access and cameras

Standard

One system and one standard in every warehouse keep merchants in the network as they grow.

  • Video during packing96% of orders are filmed; the camera starts when the order is scanned at the packing station
  • Three people per orderEvery order is checked before the parcel is closed
  • Same-day packingOrders confirmed by 14:00 are packed the same day
  • Registered warehousesFor cosmetics and food supplement storage

Your clients and ours, both ways

Our merchants who need your country can store and ship from your warehouse. Your clients who sell into other countries can use ours.

How clients move

  • The merchant chooses. Nobody is pushed to a location.
  • The merchant's data and their customers' data belong to the merchant.

How both sides earn

  • Internal partner prices both ways for fulfillment, couriers and packing.
  • Each side sells to its own client with its own margin, set freely. No share of revenue.

One model, one standard

Your fulfillment center, built on our system and our way of working.

  • You open the center on our WMS, processes and quality standards, and it becomes a warehouse in the network.

  • A monthly software fee, a fee per packed parcel that is small next to what you earn on it, and support. We travel to you and stay involved.

  • Clients we exchange run on internal partner prices both ways; each side sets its own margin.

  • One standard everywhere is what lets us send our clients to you, and yours to us, with confidence.

Fee levels, internal price lists, exclusivity by country, branding and term are agreed at the meeting.

From first meeting to go-live

Four steps. Our part is the software, the design and the training.

  1. First meeting

    We learn your clients, your site and your goals, and bring a draft plan for your country.

  2. Fit check and terms

    Both sides confirm the model and agree the terms.

  3. Design and training

    We design the layout and specify what to buy and where it goes; you buy and fit it. Then system setup, couriers, cash on delivery and team training.

  4. Go-live

    Your location opens in the panel and clients from the network can send stock.

Buying and fitting the equipment, and preparing the site, are on your side and paid by you. We agree the timeline together after we see the site.

Daniel Tityukov, founder and CEO of BigArena Fulfillment

Daniel TityukovFounder and CEO, BigArena Fulfillment · LinkedIn

Built since 2019, warehouse by warehouse

BigArena Fulfillment was founded in 2019 in Plovdiv. Today: 8 warehouses in 7 countries (six running, Valencia opens in December 2026 and Albania in early 2027), 700+ client companies, all on our own WMS.

  1. 2019Plovdiv, Bulgaria
  2. 2022Šimanovci, Serbia
  3. 2023Sofia, Bulgaria
  4. 2023Kostolné Kračany, Slovakia
  5. 2024Oradea, Romania
  6. 2026Katerini, Greece
  7. Dec 2026Valencia, Spain
  8. Early 2027Albania
A colleague from the BigArena team
A colleague from the BigArena team
Cover of the BigArena Partner Network brochure: Your warehouse. Our playbook.

Get the partner brochure

The model, the network, the software and the next step, in one document that is easy to share inside your company.

The questions partners ask first.

Is this a franchise?

No. It is a license for our software and way of working, plus membership in the BigArena Partner Network.

How much does it cost?

We discuss figures at the meeting. The structure is a monthly software fee, a fee per packed parcel that is small next to what you earn on that parcel, and support.

How do both sides earn on exchanged clients?

With internal partner prices both ways. When we send a merchant to your warehouse, you give us internal prices and we bill the merchant with our margin. When you send a merchant to ours, it works the other way round. There is no share of revenue.

Whose brand is on the warehouse?

One of two options: the BigArena name, or your name with ours, in the form “[Your company] by BigArena”. Which one is agreed at the meeting.

Do we need our own WMS?

No. Your warehouse runs on our WMS and client panel, the same system as every warehouse in the network.

Can we run a separate installation?

It is possible, but we do not recommend it. Clients cannot move between warehouses, the network does not work for you, and clients who do not know us can leave for another fulfillment provider.

Who owns the client data?

The merchant's data and their customers' data belong to the merchant.

How long does it take to start?

We agree the timeline after we see your site. We design the warehouse layout and give you the full list of what to buy and where it goes; buying and fitting the equipment is on your side and paid by you. Our part is the software, the design and the training.

Book a partner call

Tell us about your company and your plans. We come back with a time for a 30-minute call, or a visit to one of our warehouses.

+359 887 707 991 office@bigarena.net

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