With your tape, your box, your branded card. Your end customer receives a box that says your brand - not "BigArena fulfillment". You decide what goes in the parcel, we execute it on every order.
You send us the materials, we store them separately and use them on every one of your orders. No limits on combinations - you can have one set for standard orders, another for gift orders. Custom packaging is part of our fulfillment service.
With your logo, your colour, your design. We use it to seal every one of your parcels. It's immediately clear the box is "yours", not generic.
You choose the size, cardboard thickness, colour, logo, print. You send them in batches, we store them and pack your orders in them.
Your choice - kraft paper, packing paper, biodegradable film, air cushions, branded shredded chips. We use whatever you send us.
"Thanks for your order", a flyer with a promo code for the next purchase, a usage instruction - anything you want the customer to find inside the box.
For orders flagged as gifts - we wrap the product in gift paper, add a ribbon and a card. Option at checkout.
Branded stickers for sealing internal packaging. A small detail with a huge effect on the unboxing experience.
The steps are simple - you send once, we use it on every order. The rules are set once and applied automatically.
You ship batches of tape/boxes/cards/void fill through standard delivery to our warehouse. We run a hand-over protocol, register the quantities and store them on a dedicated shelf tagged with your brand.
There's no minimum quantity requirement. You can send 100 cards or 5,000 - both work.
Which tape for which product category, which box for which size, whether a card is added to every order or only to gifts. The rules are set once and applied automatically on every order.
If you have a combination - custom for some SKUs, standard packaging for others - that also works. We configure it per SKU or per category.
When an order comes in, the system tells the packer: use tape X, box Y, add card Z, void fill W. He executes exactly that. The packing video serves as proof.
The end customer unpacks a parcel with your branding - not our generic one. For premium products, cosmetics or gift orders that's part of the product, not a bonus.
The unboxing experience stays entirely in your brand's context. Customers post short videos and photos with your brand, not ours.
Custom packaging isn't for every brand. Here's when it's worth it.
Cosmetics, watches, jewellery, designer accessories. Packaging is part of the product, not a secondary element. The customer expects a unique experience.
Influencers and customers post short unboxing videos. Your box needs to be "post-worthy" - without the generic look of a fulfillment partner.
For subscription boxes branding matters for retention. The customer needs to recognise the box the moment they see it.
Handmade and artisan brands need to feel "hand-made" care in the packaging. Custom packing paper + a thank-you card make the difference.
Any product can be a gift. A gift wrap option at checkout creates extra value without costing you man-hours.
A promo code for the next purchase, a flyer with a new collection, a refer-a-friend code - anything you want in the customer's hands when they open the box.
Real questions customers ask us before they start with custom packaging.
We accept tape (any widths), boxes (any sizes), void fill (kraft, packing paper, air cushions, biodegradable), cards, stickers, branded ribbon for gift wrap, dust bags for delicate items. If you're not sure whether it will work with our equipment - send us a sample and we'll test.
No. You can send 100 cards or 5,000. We store and use whatever we have until it runs out. As you're getting close to the end, we notify you automatically.
A small extra fee for storing customer materials (per cubic metre, like normal inventory). For the packing itself there's no premium - you use the standard packing fee.
We're not a print shop - we store and use finished materials you send. If you're looking for production too, we can connect you with our partners for tape/box/card printing, but payment goes directly to them.
Yes, we set rules per SKU or per category. Example: the premium collection - with a branded box and card. Standard products - without. The rules are applied automatically on every order.
Yes, every parcel is recorded regardless of the type of packaging. The video is proof of exactly what was packed and with which materials - protection in customer disputes.
The first step is a 30-minute free consultation. You tell us about your business - we discuss which customisations make sense for you. No obligation, no setup fee.
Book a free consultation →We'll find the right solution for your brand.
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