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Cosmetics
Batch and expiry tracking (FEFO), careful packing for glass and fragile bottles, and a 2-8 °C cold room in Plovdiv for products that need it.
Custom packaging →- Home
- Fulfillment
- Who is fulfillment for
Who our fulfillment is for - 15+ niches we cover
We serve online brands in cosmetics, food, clothing, electronics, supplements, toys, sporting goods and other niches. Each one has its specifics - cold storage, batches, size+colour SKUs, heavy items. All under one roof, with BigArena.
8 warehouses in 7 countries700+ client companies20M+ shipments since 201940+ courierssame-day dispatch for orders by 14:00
One warehouse - many different niches
Unlike systems specialised in one niche, BigArena is built to handle different types of goods in the same warehouse. A 2-8 °C cold room in Plovdiv, regulatory requirements, special packing, seasonal peaks - all on site. Full flexibility for online brands expanding their range. Check out the full overview of our fulfillment service.
What we do for each industry
The same warehouses, team and software, set up around what your products need.
Supplements
Food supplement storage registered with each country's food authority, batch and expiry control, and print-on-demand labels from our warehouses in Bulgaria and Slovakia (Spain soon).
Print on demand for supplements →
Food
Storage registered for food products, FEFO by expiry date and a 2-8 °C cold room in Plovdiv for chilled goods.
Our warehouses →
Clothing
Every size and colour as its own SKU, a check on receiving and returns put back in stock. Your customer picks from 40+ couriers.
Couriers →
Electronics
Protective packing for devices and video recording of 96% of parcels during packing, so every dispute has proof.
Video recording →
Jewellery and valuables
Products worth over 1 000 € can go into a secured zone with controlled access and cameras recording 24/7.
High-value zone →Commercial niches we operate for
Cosmetics
Clothing
Food
Sporting goods
Jewellery
Gifts
Electronics
Supplements
Pet supplies
Fashion accessories
Children's toys
Garden equipment
Office supplies
Hobby
Books
3 most often served niches - in more detail
There's no niche where we're "rookies". Here are the three categories with the most Bulgarian and European customers.
Cosmetics - batches, expiry, cold storage
Cosmetic products need special attention: batches with a unique number, expiry dates, a 2-8 °C cold room in Plovdiv for specific cases (perfumes, natural cosmetics). We work FEFO - the earliest expiry ships first. Automatic alerts as expiry approaches.
Special packing against breakage of glass or fragile bottles. Separate zones for cosmetics - not mixed with other categories (e.g. food). Full compliance with the EU food safety certification and European cosmetics regulations.
- Batch tracking from receiving to customer
- FEFO by expiry + alerts
- 2-8 °C cold room in Plovdiv for natural cosmetics
- Special packing for fragile items
Supplements - regulatory compliance
We work with manufacturers and importers holding the EU food safety certification. Full batch tracking, expiry dates and a 2-8 °C cold room in the Plovdiv warehouse. We're set up for batch recall procedures - we can lock a problem batch.
A 2-8 °C cold room in the Plovdiv warehouse for proteins, vitamins and supplements that require it. Ideal for international brands that need EU HFRS compliance.
- EU food safety certification on the warehouse
- Batch tracking for recall
- 2-8 °C cold room in Plovdiv
- EU + BG regulatory compliance
Clothing and fashion - SKU by size+colour
Working with fashion needs nuanced SKU management: every size+colour is a separate item, quality check on receiving (for defects before acceptance), the ability to return to stock after a customer return.
Special packing: folding to a standard, packing paper, branded cards, gift wrap on request. We work with leading Bulgarian and European fashion brands.
- Matrix SKU (size + colour)
- Quality check on receiving
- Return to stock on customer returns
What every brand gets
Whatever you sell, these come as standard.
- 8 warehouses in 7 countries
- Same-day dispatch for orders placed by 14:00
- 40+ couriers, your customer chooses
- Cash on delivery in 24 countries
- Video recording of 96% of parcels during packing
- Capacity for 20 000 orders a day
Frequently asked questions about niches
Answers to questions from new customers in our first consultation.
Can I work with you if I have different categories (e.g. cosmetics + supplements + clothing)?
Yes, that's the main advantage of BigArena. We handle mixed categories under one account - you don't have to look for separate partners for each niche. We split the zones physically in the warehouse, but operationally it's all one process.
Do you work with food products?
Yes. Our warehouses hold food certification: from BABH in Bulgaria and from the local food safety authority in the other countries. We also have a dedicated zone for organic food, with the corresponding permit.
Can I expand the range without a new contract?
Absolutely. One contract - unlimited range. You add new items in BigArena, we receive them on an incoming shipment and start handling them.
Do you work with fragile / delicate products?
Yes - for cosmetics, electronics, glass and perfumes we use special packing (bubble wrap, air cushions, foam inserts).
Do you have B2B / wholesale experience?
Yes, we work with business customers (B2B) too. We handle orders for partner stores and pallet deliveries. We run separate processes for B2B (e.g. VAT invoicing) and retail (cash on delivery).
Do you have a cold room?
Yes, a 2-8 °C cold room in our Plovdiv warehouse, for products that need chilled storage.
Can you print the labels for my supplements?
Yes. Print-on-demand labels for supplements and cosmetics are printed and applied in our warehouses in Bulgaria and Slovakia. Spain is coming soon.
How do you protect high-value products?
Products worth over 1 000 € can be stored in a secured zone with controlled access and cameras recording 24/7.
Your niche isn't on the list?
No problem - get in touch, we'll explain how we handle similar items. We work with less common niches too (pet supplies, hobby products, tools, even live plants).
Discuss your niche →Book a consultation for your niche
We'll show you how we work with other brands in your segment.