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- CloudCart Fulfillment Integration
Fulfillment for CloudCart - native integration for Bulgarian online stores.
We connect your CloudCart store directly with BigArena fulfillment - no intermediary plugins, no custom development. Native integration through the CloudCart API + our backend infrastructure. Ideal for Bulgarian brands that want minimum technical complexity. The integration is completely free - you give us access to the platform and within 2 to 10 hours it is ready to run.
What is CloudCart and why is it a popular choice?
CloudCart is one of the most widely used e-commerce platforms. For Bulgarian merchants it solves specific business needs.
Key features
CloudCart is the leading Bulgarian cloud e-commerce platform, founded in 2013. Over 2,500 active stores in Bulgaria and the region. Built specifically for the Bulgarian market - native integration with local couriers, BG payment methods and BG accounting systems.
cloud platform. No need for hosting or a developer to maintain the infrastructure. CloudCart handles everything technical. You pay a monthly subscription and get a ready-made stack.
REST API + Webhooks + native app marketplace. CloudCart has a documented API that allows direct integration from third-party systems like BigArena. No plugin install needed - we work directly with the CloudCart backend.
When CloudCart is the right choice
You sell mainly in Bulgaria. CloudCart is the most optimised for the Bulgarian market: BG payment methods (ePay, Borica), local couriers (Speedy, Econt, ELTA) and BG accounting integrations.
You want minimum technical complexity. CloudCart takes care of almost everything - hosting, backups, security. You focus on running the business, not on infrastructure.
Bulgarian customer support is a priority. CloudCart has a local BG support team. For merchants who do not need custom development - that is a big win over foreign platforms.
How the integration between CloudCart and BigArena
No CSV file juggling, no copying orders, no manual statuses. Real-time automation via the official CloudCart API mechanisms.
Customer places an order
The buyer completes checkout in your CloudCart store. Pays (card, COD, ePay, Borica). CloudCart sets the order status to "Processing".
CloudCart webhook notifies BigArena
CloudCart fires the orders/created webhook. Our endpoint receives it, validates it and creates a fulfillment task in the BigArena platform.
Picking, packing, courier
The warehouse team picks the goods, packs them with your branded materials and applies the label from the chosen courier (Speedy/Econt by default for BG).
Fulfillment + tracking sync back
BigArena hits the CloudCart API with the tracking number + courier. CloudCart updates the order status to "Shipped" and automatically sends a tracking email + SMS to the buyer.
Live in under 24 hours - 4 steps from zero to your first processed order
The setup process is standardised across the dozens of CloudCart stores we run. No developer, no specialist knowledge.
Request + kick-off (30 min in BG)
You fill in the form. Our BG sales rep calls within 2 hours. Everything is done in Bulgarian - from the start through to operations.
We create your BigArena platform account
You get access to the BigArena platform with a BG UI. You see all orders, stock and stats in real time. All notifications and support are in Bulgarian.
We connect your CloudCart store
You give us the CloudCart API key (generated from Settings → API). We make the initial connection, register the webhooks and set up the courier mapping (Speedy/Econt/ELTA). Takes about 15 minutes.
Ship goods + go live
Send the stock to your chosen warehouse (we can handle inbound logistics too). We map the SKUs. Every new order flows into the pipeline automatically.
What you get with the BigArena integration
Features built specifically for CloudCart stores - not generic descriptions, but concrete value.
BG payment methods
Full support for ePay, Borica, iCard, Wallet and the standard CloudCart payment methods. Special handling for cash on delivery - the most important option for the BG market.
Local courier integrations
Speedy, Econt, ELTA, Distributor - every leading BG courier with local label formats, tracking APIs and cash collection.
BG accounting ready
We automatically export fulfillment data to popular BG accounting systems: Microinvest, Ajur, Business Navigator. Zero manual work.
Real-time stock sync
Stock levels in CloudCart update every time goods come in or go out. No overselling. Two-way sync via API.
International shipping from 7 warehouses
You are not limited to BG. From your CloudCart store you can sell in RO, GR, SR - we route the order to the closest warehouse automatically.
BG-first customer support
If something goes wrong - you call a BG number, speak with a BG operator who understands BG business specifics. No waiting for an English-speaking agent overseas.
Transparent pricing - you only pay for what you actually use
No monthly subscriptions, no deposits, no minimum volumes. Three components, each billed on real usage.
Pay-as-you-use model
Every CloudCart store we onboard gets a quote tailored to its average volumes, average parcel weight and the courier network it uses.
Frequently asked questions about the CloudCart integration
The answers we most often give to CloudCart owners on the first call.
Which CloudCart plans does the integration work with?
It works with every CloudCart plan that provides API access (usually the Business plan and up). For Starter plans - contact CloudCart about upgrade options.
Do I need a developer?
No. We do all the technical work. You provide the API key, we handle the setup. From filling in the form to the first processed order - usually 24 hours.
How does it work with cash on delivery?
Full COD support via Speedy, Econt and ELTA. You see in real time what amounts the couriers have collected + automatic bank transfer to you (typically 7-14 business days, depending on the courier).
Can I keep part of my assortment with me?
Yes. You map the SKUs that go to BigArena. The rest stay with you. CloudCart handles both groups automatically based on fulfillment source.
How are returns handled through CloudCart?
The buyer requests a return via the standard CloudCart return flow → BigArena is notified → our warehouses inspect the goods → the refund/return-to-stock decision goes back into CloudCart. You see everything in the BigArena platform + CloudCart UI.
Does it work with CloudCart Marketplace or B2B features?
Yes. Multi-vendor Marketplace, B2B tier pricing, wholesale flows - all of it works. Fulfillment is routed based on the vendor or customer group configuration.
How do tracking numbers and statuses sync back?
BigArena automatically sends tracking + courier to the CloudCart API. The order status changes to "Shipped" in CloudCart. The buyer gets an automatic email + SMS with the tracking link.
How fast is pickup and delivery for BG stores?
Orders placed by 14:00 business time, are packed and handed to a BG courier the same day. Speedy Express: 1 day across BG. Econt: 1-2 days. ELTA: 2-3 days for remote areas.
If I have a question - who do I speak to?
The BigArena BG support team. BG phone, BG email, BG business hours 09:00-18:00. Real people, not a chatbot. Specialist technical support for integration questions.
Do you handle food, supplements and cosmetics?
Yes. All our warehouses are BFSA-certified. We follow FIFO rotation and batch control - a must for regulated industries on the BG market.
Ready to connect your CloudCart store?
Request a free consultation. A tailored quote within 24 hours, live next week.
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Native integration for Bulgarian CloudCart stores.