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CloudCart Fulfillment Integration

Fulfillment for CloudCart - native integration for Bulgarian online stores

We connect your CloudCart store directly with BigArena fulfillment - a ready integration, no custom development. Native integration through the CloudCart API + our backend infrastructure. Ideal for Bulgarian brands that want minimum technical complexity. The integration is completely free. The integration is part of our fulfillment services in Europe.

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8 warehouses in 7 countries700+ client companies20M+ shipments since 201940+ courierssame-day dispatch for orders by 14:00

What is CloudCart and why is it a popular choice?

CloudCart is one of the most widely used e-commerce platforms. For Bulgarian merchants it solves specific business needs.

Key features

CloudCart is the leading Bulgarian cloud e-commerce platform, founded in 2013. Over 2,500 active stores in Bulgaria and the region. Built specifically for the Bulgarian market - native integration with local couriers, BG payment methods and BG accounting systems.

cloud platform. No need for hosting or a developer to maintain the infrastructure. CloudCart handles everything technical. You pay a monthly subscription and get a ready-made stack.

REST API + Webhooks + native app marketplace. CloudCart has a documented API that allows direct integration from third-party systems like BigArena. Nothing to install - we work directly with the CloudCart backend.

When CloudCart is the right choice

You sell mainly in Bulgaria. CloudCart is the most optimised for the Bulgarian market: BG payment methods (ePay, Borica), local couriers (Speedy, Econt, BoxNow, Pigeon) and BG accounting integrations.

You want minimum technical complexity. CloudCart takes care of almost everything - hosting, backups, security. You focus on running the business, not on infrastructure.

Bulgarian customer support is a priority. CloudCart has a local BG support team. For merchants who do not need custom development - that is a big win over foreign platforms.

How the integration between CloudCart and BigArena

No CSV file juggling, no copying orders, no manual statuses. Real-time automation via the official CloudCart API mechanisms.

Customer places an order

The buyer completes checkout in your CloudCart store. Pays (card, COD, ePay, Borica). CloudCart sets the order status to "Processing".

CloudCart webhook notifies BigArena

CloudCart fires the orders/created webhook. Our endpoint receives it, validates it and creates a fulfillment task in the BigArena platform.

Picking, packing, courier

The warehouse team picks the goods, packs them with your branded materials and applies the label from the chosen courier.

Fulfillment + tracking sync back

BigArena hits the CloudCart API with the tracking number + courier. CloudCart updates the order status to "Shipped" and automatically sends a tracking email + SMS to the buyer.

Connected in about half an hour - 4 steps to your first processed order

The setup process is standardised across the dozens of CloudCart stores we run. No developer, no specialist knowledge.

Request + kick-off (30 min in BG)

You fill in the form. Our BG sales rep calls within 1-2 hours. Everything is done in Bulgarian - from the start through to operations.

We create your BigArena platform account

You get access to the BigArena platform with a BG UI. You see all orders, stock and stats in real time. All notifications and support are in Bulgarian.

We connect your CloudCart store

You give us the CloudCart API key (generated from Settings → API). We make the initial connection, register the webhooks and set up the courier mapping (Speedy/Econt/BoxNow/Pigeon). Takes about half an hour.

Ship goods + go live

Send the stock to your chosen warehouse (we can handle inbound logistics too). We map the SKUs. Every new order flows into the pipeline automatically.

What you get with the BigArena integration

Features built specifically for CloudCart stores - not generic descriptions, but concrete value.

BG payment methods

Full support for ePay, Borica, iCard, Wallet and the standard CloudCart payment methods. Special handling for cash on delivery - the most important option for the BG market.

Local courier integrations

Speedy, Econt, BoxNow, Pigeon - every leading BG courier with local label formats, tracking APIs and cash collection.

BG accounting ready

We automatically export fulfillment data to popular BG accounting systems: Microinvest, Ajur, Business Navigator. Zero manual work.

Real-time stock sync

Stock levels in CloudCart update every time goods come in or go out. No overselling. Two-way sync via API.

International shipping from 8 warehouses

Your store integration sends each order to the warehouse you choose, usually set once per country. You decide where and in how many warehouses to keep stock; most clients use 1-2.

BG-first customer support

If something goes wrong - you call a BG number, speak with a BG operator who understands BG business specifics. No waiting for an English-speaking agent overseas.

Transparent pricing - you only pay for what you actually use

No deposits, no minimum volumes. Three components, each billed on real usage.

Pay-as-you-use model

Every CloudCart store we onboard gets a quote tailored to its average volumes, average parcel weight and the courier network it uses.

Storage

No lock-ins, no monthly minimums.

Pick & Pack

Price after an individual quote: it depends on weight, destination, items per order and handling.

Courier

Negotiated rates with 40+ couriers.

Frequently asked questions about the CloudCart integration

The answers we most often give to CloudCart owners on the first call.

Which CloudCart plans does the integration work with?

It works with every CloudCart plan that provides API access (usually the Business plan and up). For Starter plans - contact CloudCart about upgrade options.

Do I need a developer?

No. We do all the technical work. You provide the API key, we handle the setup. The integration itself takes about half an hour.

How does it work with cash on delivery?

Full COD support via Speedy, Econt, BoxNow and Pigeon. You see in real time what amounts the couriers have collected + payout to you as early as the second day after delivery, depending on the courier and the frequency you choose in the panel.

Can I keep part of my assortment with me?

Yes. You map the SKUs that go to BigArena. The rest stay with you. CloudCart handles both groups automatically based on fulfillment source.

How are returns handled through CloudCart?

The buyer requests a return via the standard CloudCart return flow → BigArena is notified → our warehouse checks the goods and returns them to stock or sets them aside as defective → you decide the refund. You see everything in the BigArena platform + CloudCart UI.

Does it work with CloudCart Marketplace or B2B features?

Yes. Multi-vendor Marketplace, B2B tier pricing, wholesale flows - all of it works. Each order goes to the warehouse you choose.

How do tracking numbers and statuses sync back?

BigArena automatically sends tracking + courier to the CloudCart API. The order status changes to "Shipped" in CloudCart. The buyer gets an automatic email + SMS with the tracking link.

How fast is pickup and delivery for BG stores?

Orders placed by 14:00 business time, are packed and handed to a BG courier the same day. Delivery within Bulgaria in 1 working day.

If I have a question - who do I speak to?

The BigArena BG support team. BG phone, BG email. Real people, not a chatbot. Specialist technical support for integration questions.

Do you handle food, supplements and cosmetics?

Yes. All our warehouses are certified for food, supplements and cosmetics by the food safety authority of their country. We follow FEFO (first expired, first out) and batch control - a must for regulated industries on the BG market.