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Cin7 integration

Cin7 fulfillment in Europe - your inventory system, our warehouses

You already run stock and orders in Cin7. BigArena adds the physical side in Europe: Cin7 fulfillment from 8 warehouses in 7 countries, with orders arriving in our system automatically and stock levels flowing back, so the figures in Cin7 match the goods on our shelves. We link your Cin7 account with a ready integration in about half an hour, free of charge and with nothing for you to install. It runs on the same network as our fulfillment services in Europe.

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8 warehouses in 7 countriesstock levels synced with Cin7batch and expiry (FEFO) tracking100% picking accuracy700+ client companies

What is Cin7, and where does a fulfillment warehouse fit in?

Cin7 keeps the records. Someone still has to store, pick and ship the goods.

About Cin7

Cin7 is cloud inventory and order management software from New Zealand. Retailers, wholesalers and manufacturers use it to keep stock and orders in one place.

It is not a storefront. Cin7 is the system behind your sales, where stock figures and orders are managed. That makes it the natural point to connect a warehouse to.

The physical work happens elsewhere. Receiving goods, storing them, packing parcels and handing them to couriers takes a warehouse. In Europe, that warehouse can be ours.

When a Cin7 brand adds BigArena

You want stock inside Europe. Send goods to our warehouses and serve European orders from there. Where you store and in how many warehouses is your call; most clients use 1-2.

Packing no longer keeps up. We take over picking and packing with 100% picking accuracy, while your team keeps planning and buying in Cin7.

Your products carry batches and expiry dates. We track both (FEFO), and every warehouse has food certification, so supplements, cosmetics and food are fine.

How Cin7 fulfillment runs with BigArena

Orders travel one way, stock figures and statuses travel back. No spreadsheets in between.

An order comes in

A customer buys from you and the order is managed in Cin7 as usual, paid by card or set to cash on delivery.

It reaches our warehouse automatically

The integration brings the order into the BigArena system and sends it to the warehouse you assigned to the destination country.

Picked, packed, handed over

Our team picks and packs the goods. Orders placed by 14:00 go out the same day with the courier your customer chose.

Cin7 gets the update

The order status goes back, stock levels are updated and the COD payment status is synced. The same data is available via API.

From the first call to live orders in 2-8 days

Linking Cin7 takes about half an hour. Most of the time goes into getting your stock to us.

Tell us about your range

Fill in the form and we reply within 1-2 hours. We look at your products, monthly volumes and the countries you ship to.

Pick your warehouses

You decide which of our warehouses hold your stock and which one serves each destination country. Usually this is set once per country.

We link Cin7

Our team connects your Cin7 account with the ready integration in about half an hour. Nothing to install on your side and no setup fee.

Stock arrives, orders flow

Your goods are received and the SKUs matched. From then on new orders reach us automatically and stock levels go back to Cin7.

What a Cin7 brand gets from our warehouses

The parts of the service that matter most when your inventory lives in Cin7.

Stock figures you can plan with

Stock levels are synced between our warehouse and Cin7, together with order statuses and the COD payment status. Orders come in automatically, and all of it is also available via API.

Your own warehouse map

Each order goes to the warehouse you choose, usually set once per destination country. 6 warehouses are running, Valencia is planned for December 2026 and Albania for early 2027.

Same-day dispatch

Orders placed by 14:00 are picked, packed and handed to a courier the same day. We work with 40+ couriers, and your customer chooses which one delivers.

Cash on delivery in 24 countries

Set the payout frequency in the panel, from once a month up to daily; for Romania up to twice a week. Payouts in any currency with the rate shown, and no COD collection fee from us. API and email notifications show COD collected and paid out.

Selling through several brands or stores? One company account takes an unlimited number of stores, on 5+ platforms at once, at no extra fee. Give each store its own bank account for COD payouts and you can follow the COD flow and P&L store by store.

Which goods we store and which brands we work with: see who it is for.

Pricing built on your actual order profile

No setup fee and no monthly minimum. You get a quote, not a price list.

What goes into the quote

Cin7 users range from small retail brands to manufacturers with wholesale volumes, so a single price list would not fit anyone. The quote depends on weight, destination, items per order and the handling your goods need.

Connection

Free, also when we set it up for you.

Minimum

None. No minimum number of orders per month.

Delivery

40+ couriers, and the end customer chooses.

Cin7 fulfillment: questions brands ask us

Short answers for teams that manage their inventory in Cin7.

How does Cin7 fulfillment with BigArena work?

We link your Cin7 account with a ready integration. Orders come into the BigArena system automatically, we pick, pack and hand them to a courier, and the order status, stock levels and COD payment status go back to Cin7.

Will the stock in Cin7 match what is in your warehouse?

Yes. Stock levels are synced between our warehouse and Cin7, so the figures you plan and reorder with reflect the goods we hold for you.

Do we have to install or change anything in Cin7?

No. There is nothing to install on your side. We make the connection with a ready integration in about half an hour, and it is free.

We sell into several countries. How is each order routed?

The integration sends each order to the warehouse you choose, usually set once per destination country. You decide where and in how many warehouses to store; many clients use 1-2.

Can you handle products with batches and expiry dates?

Yes. We track batches and expiry dates (FEFO), all our warehouses have food certification, and picking accuracy is 100%.

What happens to goods that come back?

Unclaimed and returned parcels are opened and every product is scanned. Items marked OK go back to stock, the others are marked defective or missing. You see the reason and condition in the panel and decide the refund. Processing takes 1-4 working days, usually 2.

Can our customers pay cash on delivery?

Yes, in 24 countries. In the panel you choose how often we pay out, from once a month up to daily; for Romania up to twice a week. Payouts go out in any currency you need with the rate shown, and we charge no COD collection fee, only the courier does, if at all.

How do we follow COD and shipments?

Everything we do, including COD collected and paid out, is available via API and email notifications, and the COD payment status is synced back to Cin7.

We run more than one brand or store. Do we need separate accounts?

No. One company account takes an unlimited number of stores, on 5+ platforms at once, at no extra fee. Each store can have its own bank account for COD payouts, with the COD flow and P&L per store.

What does it cost and when can we start?

The price follows an individual quote based on weight, destination, items per order and handling. There is no setup fee and no monthly minimum. We reply within 1-2 hours, and you can start in 2-8 days.