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SmartBill integration

SmartBill fulfillment - your records and our shelves telling the same story

Your shop keeps its invoicing and stock records in SmartBill, and the goods have to live somewhere. With SmartBill fulfillment from BigArena, orders reach our warehouse automatically, and stock levels, order statuses and the COD payment status are kept in sync, so the numbers in SmartBill reflect what is actually in stock. We set up the ready integration in about half an hour, free of charge and with nothing for you to install. It is part of our fulfillment services in Europe.

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stock levels synced with SmartBillCOD payment status syncedcash on delivery in 24 countriesdispatch the same day for orders by 14:0020M+ shipments since 2019

What is SmartBill, and why link it to a fulfillment warehouse?

For many Romanian online shops, SmartBill is where the business keeps its figures.

About SmartBill

SmartBill is Romanian software for invoicing, stock management and accounting. It is part of the Visma group.

It works behind the shop. Customers buy on your website; SmartBill is where the business side of those sales is recorded.

Stock figures need a real warehouse behind them. A number in a system is only useful if it matches the shelf. Once your goods are with us, the integration keeps the two aligned.

Shops that gain the most

Shops that have outgrown packing in-house. Orders placed by 14:00 leave our warehouse the same day, and picking accuracy is 100%.

Shops that live on cash on delivery. We collect COD in 24 countries and charge no collection fee of our own. For Romania, payouts can go out up to twice a week.

Shops ready to sell abroad. We run a network of 8 warehouses in 7 countries. You decide where and in how many to store; most clients use 1-2.

The SmartBill integration, day to day

The warehouse and your SmartBill figures move together, without exports or manual corrections.

A customer places an order

The order is placed in your shop, paid by card or by cash on delivery.

We receive it automatically

The order comes into the BigArena system without anyone retyping it and goes to the warehouse you set for the destination country.

Packed and with the courier

We pick and pack the goods. Orders placed by 14:00 are handed the same day to the courier the buyer chose.

SmartBill stays current

Stock levels and order statuses are synced with SmartBill, and so is the COD payment status. All of it is also available via API.

Connecting SmartBill takes about half an hour

We handle the technical part. You decide where your stock goes.

A short call

Send the form and we come back within 1-2 hours. We go through your products, order volumes and the countries you deliver to.

Access, not installation

Nothing to install. You give us the access we need for the connection, and that is your whole part of the technical work.

We connect and test

Our team sets up the ready integration and checks that orders, stock and statuses flow correctly. About half an hour, no fee.

Stock in, orders out

You send the goods to the warehouse you chose and we match the SKUs. You can be live in 2-8 days.

What sits behind your SmartBill once BigArena is connected

The warehouse work, the money and the returns, all with the data flowing back.

The sync, in plain terms

In: orders, automatically. Back: stock levels, order statuses and the COD payment status. The same data can also be read via API.

Warehouses you choose

Every order goes to the warehouse you set, usually once per destination country. Six warehouses run today, Valencia is planned for December 2026 and Albania for early 2027.

COD without our collection fee

Cash on delivery in 24 countries. Payout frequency is up to you, from once a month up to daily, and for Romania up to twice a week. Payouts in any currency with the rate shown transparently.

Notifications and API

Everything we do, including COD collected and paid out, also reaches you via API and email notifications.

Running more than one shop? One company account holds an unlimited number of stores, on 5+ platforms at once, at no extra fee. Each store can have its own bank account for COD payouts, which gives you the COD flow and the P&L of every store separately.

Which goods we store and which brands we work with: see who it is for.

How we price fulfillment for SmartBill users

You pay for the work done on your orders. Connecting SmartBill costs nothing.

Your quote, your numbers

We prepare an individual offer once we know your products. It depends on parcel weight, destination, the number of items per order and any handling the goods need.

Integration

No setup fee, including when we do the setup for you.

Monthly volume

No minimum order count.

Courier choice

The buyer picks from the couriers we work with, 40+ in total.

SmartBill fulfillment FAQ

What shop owners who work in SmartBill ask before they move their stock to us.

How does SmartBill fulfillment with BigArena work?

We set up a ready integration with SmartBill. Orders reach the BigArena system automatically, we store the goods, pick, pack and hand the parcels to the courier, and stock levels, order statuses and the COD payment status are kept in sync.

Exactly which data does the SmartBill integration keep in sync?

Orders come in automatically. Stock levels, order statuses and the COD payment status are synced. All of it is also available via API, and email notifications cover what we do, including COD collected and paid out.

What if the stock count in SmartBill and the warehouse figures do not agree?

They should not drift apart: stock levels are synchronised between our system and SmartBill, so every order that leaves and every product put back into stock shows up on both sides. Picking accuracy is 100%, which keeps the physical count and the numbers in line.

Is there anything to install or configure in SmartBill?

No. Nothing is installed on your side. We set up the integration ourselves in about half an hour, and there is no setup fee.

How quickly do orders leave the warehouse?

Orders placed by 14:00 are picked, packed and handed to the courier the same day. The buyer chooses the courier, and delivery time depends on the courier and the destination.

How often are COD payouts for Romanian orders?

For Romania, up to twice a week. For other countries you choose in the panel, from once a month up to daily. Payouts go out in any currency with the rate shown, and we charge no COD collection fee, only the courier does, if at all.

What happens to the stock when a returned product is restocked?

Each returned product is scanned and marked OK, defective or missing. Products marked OK go back to stock, and the updated stock level is synced to SmartBill. The other two stay out of the available stock, and you see the reason and condition in the panel.

What happens to unclaimed COD parcels?

They come back to the warehouse and are opened, and every product is scanned and marked OK (back to stock), defective or missing. Customer returns go through the same check. You see the reason and condition in the panel and decide the refund; processing takes 1-4 working days, usually 2.

Can you store supplements, cosmetics or food?

Yes. Every warehouse has food certification, we track batches and expiry dates (FEFO), and picking accuracy is 100%.

Where can I see the COD status of an order?

The COD payment status is synced back for every order. Everything we do, including COD collected and paid out, is also available via API and in email notifications, so you can follow the money order by order.